Dear Valued Client,

I am reaching out to you as the President of Ace Limousine & Airport Service. The health and safety of our passengers, partners and employees is our top priority. As questions and concerns arise as a result of COVID-19 (commonly referred to as Coronavirus), we have taken a number of precautionary measures to provide the highest level of protection for our customers and staff. As an industry that intimately and personally serves many clients daily, we must be especially vigilant about measures that can help protect the health and safety of our employees and passengers. To this end, we’ve implemented the following protocols:

Protocol for chauffeurs to execute between trips include:

  • Wipe all interior surfaces where clients have sat or touched
  • Spray headliner and surfaces with disinfecting products

“Deep Clean” Disinfecting Protocol to be executed each night include:

  • Removal of items such as water bottles and phone chargers
  • Disinfect any items that will be placed back in the vehicles
  • Internal and External cleaning of all vehicles as normal; including windows and carpets
  • Clean interior surfaces such as steering wheels, dashboards and door handles with disinfectant products
  • Spray carpet and headliner with disinfectant
  • Wipe exterior surfaces that client may have touched

Taking these precautions and others will help maintain the healthiest and safest environment possible for our clients and our employees. In addition to providing constant updates to our staff as needed and monitoring credible and reputable health sources only.

We appreciate your understanding and are dedicated to continuing to provide you with the highest level of service that you have come to expect. We wish you the best of health and look forward to servicing everyone again soon!


Ace Limousine Team


Ways you can prevent Coronavirus:

There is no vaccine to keep you from contracting the coronavirus.

Avoid touching your eyes, nose or mouth

Avoid close contact with people who are sick (6 feet)

If you’re sick, stay home and try to stay away from other people

Always cover your mouth when coughing or sneezing

Using a mask is not recommended for people who do not have the virus

A mask is only recommended for someone who could have the virus and their caretakers

Clean and disinfect surfaces and objects that are frequently touched

The CDC believes when a surface is infected, depending on the environment, the virus can live on the surface for 2-9 days, (more common for 2-3 days)

Treatment for Coronavirus:

Get better by resting

Drinking lots of fluids

Taking fever medication

For people not getting better, they may need to be treated in a hospital

If you get sick with fever (100.4°F/38°C or higher), cough, or have trouble breathing: Seek medical care. Call ahead before you go to a doctor’s office or emergency room. Tell your doctor about your recent travel and your symptoms

Keep a commonsense approach:

It’s recommended to get a flu vaccine, taking everyday preventive actions to help stop the spread of germs

Only listen to research and not social media. Keep up to date with the CDC website and on a day-by-day basis. Keep our city safe!